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POPULAR COURSES

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Hospitality Professional

The Hospitality Professional Course is designed for students who are preparing to start their hospitality career or anyone currently working in the service and tourism industry. The overall purpose of this course is to enhance participant’s career and professional development skills

  • Duration
  • 40 hours
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Supervision in the Workplace

The key to your success as a supervisor is to be able to identify both the hard issues and soft issues and use the right skills to approach them. The Hospitality Supervisor course is designed to do just that by placing equal emphasis on the development of "hard skills" and "soft skills".

  • Duration
  • 40 hours
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Managing Diversity in the Workplace

This course combines an understanding of culture with the development of key management skills so that a manager or prospective manager develops a range of core skills and values that can be applied in many different situations.

  • Duration
  • 40 hours
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Business Communication: Verbal and Non Verbal

Covers the various areas of communication currently used in conducting business effectively. An overview of the channels of communication and elements of communication.

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Career Essentials and Service

Identifies basic work ethics and principles that are essential in providing outstanding service to customers. A strong emphasis is put on the importance of personal leadership development as you can not begin to lead others.

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Managing Diversity in a Multicultural Workplace

Develop an understanding of culture with key management skills, allowing a manager or a prospective manager to realize a range of core skills.

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Supervision in the Workplace

Builds effective supervisory skills that are essential to maintaining a positive environment at work. Great supervisors need 'hard' skills to improve systems and 'soft' skills.

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Business Communication in Hospitality & Tourism

This online hospitality course is focused on the formal business communication processes commonly used in the hospitality and tourism workplace.

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Introduction to Hospitality and Tourism

This online hospitality course provides an introduction and overview of the global hospitality and tourism industry, its growth and development.

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Hospitality Professional

The Hospitality Professional Course (HPC) is an online hospitality course designed for students who are preparing to start their hospitality career or anyone.

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Hospitality Supervisor

The key to your success as a supervisor is to be able to identify both the hard issues and soft issues and use the right skills to approach them.

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Managing Diversity in a Multicultural Workplace

The workforce is no longer just local, and executives and managers often move from position to position, not only in their own country but between different countries.

I have gained tremendously by the AHA program. This course has shown me the importance of: being positive, having an open heart, cultural understanding, hard work, dedication, time management and so much more. The AHA program may have felt tedious at times and unhelpful, but when looking back I regret thinking those thoughts because it has changed my attitude towards how I view obstacles, challenges and hard work. I am so thankful to have completed this online course. I hope to have an amazing business purely because of the fact that I can make people who work for me, people who are in contact with my company or people I interact with feel my AMAZING HOSPITALITY ATTITUDE. My motivations and goals have shifted and my number 1 goal is to remember that it doesn't matter if you don't have the best of everything else, as long as you have the best attitude, then you will be truly successful.
Layla M.
SOUTH AFRICA
As a student in graduate school and someone who has not yet entered the hospitality industry, the HPC program has given me an unbelievable amount of insight into the industry that I hope to soon become a part of. From learning about the Amazing Hospitality Attitude, standards of service, being onstage, to falling up, I feel that I am much more prepared to enter the hospitality industry with a wealth of knowledge, a smile, ready to go attitude, positivity and confidence in all that I've learned through this course.
Denise D.
UNITED STATES
The HPC seminars made me realize that I am in charge of my life. My character, attitude and the impressions of others will always depend on my thoughts and actions. It taught me that waking up every day and doing the same thing over and over again is not enough. I must prioritize things and set goals. Also, it taught me how to convert negative thoughts, stress, and problems into a positive one to have a happier and positive outlook in life. One challenging experience I had was being surrounded and exposed to people with different attitudes and characters. I learned how to respect them despite the differences. The HPC seminars has made me a better person.
Lovely L.
THAILAND
Before ending this American Hospitality course, I'd like first to thank everyone who made up this online milestone. It's life changing, simply Amazing. All I do is study and face the computer but in return I see the world. Studying AHA means developing an Amazing Hospitality Attitude within yourself and spreading it to others because it is contagious. AHA lets us reflect in ourselves, what do we really want, what are our visions in life and how to attain them. AHA teaches us how to become a better professional and how to become a better person to everyone around you. AHA plays a vital role in our self-esteem and confidence as we continue our journey towards in hospitality.
Sharma M.
PHILIPPINES
Aha's online course helped me gain confidence and courage. I learned both professional development and cultural awareness skills through the Passport to Culture program. My experience with AHA was so much more than I expected.
Atulesh B.
INDIA
AHA's course not only taught me about leadership, it taught me the importance of attitude, the industry itself, teamwork and cooperation. I also learned how to cope with diversity, changes, time management and stress. But most importantly, I discovered and learned more about myself.
Vincii G.
PHILIPPINES
After going through AHA's program, I gained the leadership skills and confidence I needed to succeed in the hospitality industry. I also met new people from around the world and was able to share my culture while learning about others. It was an amazing experience.
Michel S.
LEBANON
Thank you AHA for an experience of a lifetime. Not only did I learn the leadership skills needed to succeed in my career, I learned how to understand and communicate with people from all different backgrounds and cultures. Thanks to this experience, I am now the Director of Human Resources at Sandburg College.
Dylana C.
UNITED STATES
I have been a Human Resources expert in the hospitality industry for years and have hired thousands of front-line staff in my career. I can tell you that AHA's emphasis on cultural awareness and soft skills training gives their students a unique advantage in today's global marketplace.
Carol Hogue
Director of Human Resources, Casa Marina and Reach Resorts,
LXR Resorts, Waldorf Astoria Collection, USA.
I love that AHA instills and inspires strong work ethic and a positive attitude through all their courses, these character traits are rarely addressed by any other school that I know.
Rodrigo Alvarez Y Jimenez
General Director, Luxury Boutique Hotel Casareyna, Mexico.
It is wonderful to see a hospitality program that bridges the gap between theory and practice, teaching both the hard and soft skills one needs to provide exceptional customer service.
Marcia Dmochowski
General Manager, Hilton Tampa, USA